Food Service Worker II
Mass General Brigham
United States of America
Job posting number: #7365709 (Ref:RQ4067459)
Posted: June 26, 2026
Job Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Provide high-quality food service in a variety of cafeteria and kitchen environments by preparing, assembling, and serving meals.Support efficient daily operations while maintaining strong standards of food safety, cleanliness, and customer service.
Patient Care Requirement: No
Qualifications
Set up food service areas, equipment, and utensils according to operational needs; prepare stations for daily service and verify food temperatures
Transport food and supplies from kitchen, bakery, or prep areas to serving locations using carts or manual handling
Set up and maintain hot and cold food lines, beverage stations, and dessert areas, ensuring proper equipment use and temperature control
Prepare or assist with a variety of food items, including hot meals, vegetables, salads, sandwiches, beverages, and simple baked goods
Serve food to customers from counters or steam tables, ensuring proper portions, presentation, and adherence to service guidelines
Restock food, dishes, utensils, and supplies at service stations to maintain smooth operations
Monitor daily operations, identifying issues with food quality, supplies, or equipment; remove and report any spoiled or defective items
Clean and maintain all assigned work areas, including floors, equipment, cookware, utensils, and service ware
Dispose of trash and waste in designated containers in accordance with sanitation standards
Knowledge, Skills and Abilities
Knowledge of supplies, equipment, and/or services ordering and inventory control.
Ability to follow routine verbal and written instructions.
Ability to read and write. - Ability to understand and follow safety procedures.
Ability to safely use cleaning equipment and supplies.
Ability to lift and manipulate heavy objects.
Knowledge of food service lines set-up and temperature requirements.
Skill in cooking and preparing a variety of foods.
Knowledge of food preparation and presentation methods, techniques, and quality standards.
Additional Job Details (if applicable)
- High School Diploma or equivalent required
- Experience may not be substituted in place of educational requirements
Experience
- 2–3 years of food service experience required
Minimum Starting Pay:
$17.71
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.28/HourlyGrade
2EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.


