Description:

We are looking for a dynamic and detail-orientedReferral Coordinatorto join ourOBGYNteam inBoise, ID!

As a Referral Coordinator, you willbe responsible forserving as a specialist in the coordination of all aspects of specialty referrals; both incoming and outgoing, eligibility verification, and maintenance for outpatient clinic patients. You will obtain andmaintainaccurateclient information and verify withappropriate agencies. You will also reportaccuratedata and statistics for referrals as needed. Referral Coordinators ensure that processes in each work queue are completed accurately and efficiently in compliance with all governing/internal policies.

POSITION DETAILS:ThisFull-Time positionwill support the team of 9 surgeons in the OBGYN space. The schedule for this position will be Monday - Friday from 8:00AM - 5:00PM. The clinic is located at 1072 N Liberty St Ste 100, Boise, ID 83704.

SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:

• High school diploma or equivalent,Associatedegree preferred

• 1 year of healthcare related referral experiencerequired, 3 years preferred

ESSENTIAL FUNCTIONS:

• Process and approve referralsaccording to network and practice policies.

• Obtain and verify documentation, eligibility, benefits, and insurance requirements.

• Track and update referralsin the EMR system, ensuring accuracy andtimelycompletion.

• Communicate with providers, patients, and insurance companiesto resolve issues and gather missing information.

• Compile and send medical datato specialists; schedule diagnostic tests if needed.

• Ensure compliancewith HIPAA and organizational standards.

• Maintainaccuratepatient recordsand update charts with specialist consults.

• Educate patientsonreferral details and expectations.

• Serve asliaisonand internal consultantfor staff; train new Referral Coordinators.

• Performadditionaladministrative tasks, including appointment reminders and backup coverage.

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Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness,dignityand respect. We are committed torecruitandretaina diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individualwith regard torace, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.