Jointhe Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

The Senior Managerof Patient Access Servicesis responsible fordecision support, organizationalplanningand operational leadership toward revenue supportwith the South Submarket. Here, you will overseefive Managers of Patient Access across differenthospitalwithin the regionand their teams, consisting of around 250 caregivers in total.You willparticipatein the application of relevant systems and software applications as well as provide operational support andassistanceto the Director toward theaccurateandtimelyresolution of RCM processes and/or patient revenue generatedas a result ofeffective and efficient reimbursement, billing,collectionand HIM/CDI processes.This role is vital toClevelandClinic’s mission and vision asyou will providesupervisory and managerial leadership execution over a myriad of caregivers at the front lineofadministration andthepatient access support services division.

A caregiver in this position works daysfrom 8:00AM – 5:30PM.

A caregiver who excels in this role will:

• Provide management supervision and operational direction to the efforts of assigned hospital admitting departments.

• Oversee other professionals and other subordinate supervisors.

• Leadrelevant software applications.

• Provide service for revenue cycle management processes.

• Participate withthe Directorto assume accountability for operation of the department to include budget preparation, salary administration, equipmentpurchasesand establishment of annual goals andobjectives.

• Communicate Cleveland Clinic performance expectations of Patients First andsupportcorporate goals for revenue cycle management.

• Ensure consistent implementation of Cleveland Clinic corporate financial and Revenue Cycle Management policies and procedures.

• Participate in oversight of operations and system upgrades,integrityand/or conversion.

• Ensure compliance with all federal,stateand local regulations governing rendered patient services and reimbursement.

• Ensure required communication to various CCHS and hospital leadership, clinical practices,administratorsanddivisionalchairmen.

• Recommend,implementandmonitorrevenue cycle management solutions,strategiesand systems.

• Perform other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s Degree in Business Administration, Accounting, Finance,HIMor other applicable field of study

• Sevenyears of experience in a hospital or multi-hospital system that includes management experience

• OR11 years of successful Revenue Cycle Management experience, withfouror more years in a management role may substitute the degree requirement

• Knowledge of third-party hospital billing, contractual, compliance regulations, hospital billingpracticesand HIM processes

Preferred qualifications for the ideal future caregiver include:

• Master’s Degree in Business, Accounting, Finance,HIMor another applicable field

• HIM and Clinical Documentation Improvement areas: Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT)

• Coding area: Certified Coding Specialist (CCS)

• Demonstrated understanding of automated processes, electronic data interchange and associated operational processes

• EPIC scheduling experience