Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

Healthcare Interpreters serve patients and caregivers to support the operations of the department in consecutive, simultaneous and sight translation modes. You’ll relay medical information between speakers of two different languages while complying with all office and hospital policies and procedures, particularly relating to patient confidentiality and informed consent.

This caregiver works variable PRN shifts as needed according to volume, with the ability to travel locally 50% of the time.

A caregiver who excels in this role will:

• Help facilitate the successful delivery of services to linguistically diverse consumers.

• Explain hospital procedures, office protocols and limitations to clinicians and patients, make appropriate referrals and serve as a cultural and linguistic resource to patients and providers.

• Provide written transcriptions as required, such as filling out forms and medication instructions, medication schedules, letters, documents and patient materials.

• Support office operations by answering the phone, taking requests, calling patients to confirm and schedule appointments, documenting encounters, entering data, troubleshooting, filing and photocopying.

• Assist the department by working an on-call rotation.

Minimum qualifications for the ideal future caregiver include:

• High school diploma, GED or equivalent

• One year of experience as an interpreter required

• Fluency in English and one or more foreign languages, both oral and written

• Valid state driver’s license and automobile insurance coverage

• Must obtain Ohio license within 30 days of start date

• Work in a consecutive mode and sight translate into and from working language(s)

• Strong medical vocabulary

• Knowledge of, familiarity with and ability to work with patients of diverse cultural background

• Knowledge of computer systems

Preferred qualifications for the ideal future caregiver include:

• Bachelor’s degree in any area related to science or human services

• Certified Healthcare Interpreter (CHI) by Certification Commission for Healthcare Interpreters (CCHI) or Certified Medical Interpreter (CMI) by National Board of Certification for Medical Interpreters (NBCMI) certification or other healthcare interpreting certificate

• Professional and medical interpreting experience

• Fluent in Chinese (Mandarin, or Cantonese) and English

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/