End user computing support Executive
TATA Consultancy Services Ltd.
Philadelphia, PA
Job posting number: #7308456 (Ref:tsc-362748)
Posted: May 17, 2025
Job Description
Must Have Technical/Functional Skills
• Hardware and Software Troubleshooting laptop, desktop
• Customer Service
• Communication Skills
Roles & Responsibilities
• Face to face technical support for laptop desktop
• Deployment of Desktop/Laptop/phones
• Diagnosing and resolving technical issues, including hardware, software, and network problems.
• Install, configure, and maintain computer systems, peripherals, and software.
• Provide technical assistance and training to end-users, answering questions and resolving problems.
• Perform regular maintenance and updates on client systems and software.
• Maintain detailed records of service visits, issues resolved, and procedures.
• Collaborate with other team members, including Service Desk, Network teams, and third-party vendors.
• Provide support for Audio/Visual equipment in meeting rooms
Salary Range: $50,000 -$65,000 a Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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