As a Senior Technical Program Manager focused on the M365 Copilot roadmap and shiproom process, you will lead complex, cross-organizational initiatives that connect customer signal to product outcomes. You will define durable strategies and roadmaps, align senior stakeholders, shape technical approaches with engineering partners, and deliver measurable results with operational excellence. This role will help to support product teams and our business counterparts across the Copilot effort, focused on identifying and resolving our most important issues (e.g., OneList). You will partner closely with product teams across E+D, MCAPS, FastTrack, GetHelp, IDEAs, and PMG.
This role will identify and resolve high impact issues. You will translate signal into prioritized plans, align stakeholders at senior levels, and deliver programs with operational excellence. You will partner with engineering on scalable services and data systems that meet enterprise expectations for privacy, reliability, and supportability. Decisions will need to be made using the input of others within the org (and outside of it) but also with data and business results in mind. Landing the projects in this workstream requires you to deliver with operational excellence and a high, measurable bar for final delivery and impact.
This is fundamentally a “roll-up our sleeves” team driven by a sense of mission and relentless curiosity, rewarded by partnership with some of the best teams in the industry and the opportunity to work on some of the most exciting challenges of our time.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.