Position Title:

Assistant Director for Student Support Services

Compensation:

Department:

CAP Deans Office_B

About this opportunity:

Ball State University, Estopinal College of Architecture and Planning, welcomes applications for Assistant Director for Student Support Services.
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

What you'll do and what you'll bring:

Position Function:

In collaboration with the Director of Student Support Services in the Estopinal College of Architecture and Planning (ECAP), and college leadership, support the college in meeting its enrollment goals by actively participating in recruitment and yield programming initiatives. Promote and maintain a “hassle-free”ECAPundergraduate student experience by providing guidance to all students to resolve issues related to college or university-related business services. Some work will occur on weekends and evenings.

Job Duties:

1. Serve as the undergraduate point-of-contact, representative for the Estopinal College of Architecture and Planning to prospective students, their families, counselors, and other individuals and/or organizations involved with college selection process; when needed develop and deliver presentations to involved parties, or conduct one-on-one meetings with consultation; counsel students and families; advise denied students regarding re-applying and alternative pathways intoECAPprograms, and present a positive and professional image of Ball State University and the Estopinal College of Architecture and Planning.

2. Collaborate with the Director to identify, cultivate, and maintain strategic partnerships with industry-leading organizations and key stakeholders involved in recruitment and retention of students, implement outreach tactics to high schools and community programs – including classroom, school, and/or school job-fair visits and conduct workshops as a representative of the Estopinal College of Architecture and Planning.

3. Coordinate and implement all university events related to recruitment for the Estopinal College of Architecture and Planning, including, but not limited to Preview Days, Transfer Visit Days, Admitted Student Day, Explore Ball State Day, Experience Ball State Day, Counselor Visits, Project Stepping Stone,TRIO, Jump Start, Weeks of Welcome.

4. Plan and implement the college merit and scholarship awards recognition ceremony, coordinate the college senior class graphic design competition, and the college commencement ceremonies.

5. Oversee the selection, supervision, training, scheduling, and payment ofECAPStudent Ambassadors. Fill in as college representative when needed for college visits, including evenings, weekends, and summer terms.

6. Oversee and manage the recruitment and enrollment ofECAPsummer camp experiences including DesignWorks, Architecture camp and all other summer camps or workshops supported byECAP; develop registration processes; oversee university compliance for these offerings; review and edit university contracts for housing, travel, recreation; monitor workshop payments; oversee all advertising updates and outreach for workshops.

7. Serve as point-person for students needing university and college-level support services. Develop and maintain referral relationships for a range of support services and connect participants to appropriate university services as needed; work closely withECAPacademic and Ball State advising teams.

8. UtilizeEABNavigate and other university programs to document student interactions, conduct student outreach, maintain campus resource listings, manage and track task progress, etc.

9. Track student progress and persistence. Collaborate on the preparation of post-program/event reports.

10. As needed serve as a college representative on institutional committees related to admission, recruitment, retention, and commencement.

11. Supervise Program Assistants’ monitoring of student enrollment to determine section sizes, number of sections, and master scheduling that facilitates cross-disciplinary course access by all students in the college. Supervise/oversee course establishment in Banner in light of program accreditation requirements and interdisciplinary objectives. Consult with the department chairs to provide faculty-loading scenarios that impact interdisciplinary opportunities.

12. Perform other related duties as assigned.

Supervision:

This position supervises Student Ambassador(s).

Minimum Education:

Bachelor’s degree from an accredited institution by date of appointment.

Minimum Experience:

At least 2 years of experience working in higher education, nonprofit, or related field. Experience planning events for varied populations and understanding of varied cultural nuances. Demonstrated success in project management.

Minimum Other:

- Excellent communication (written and oral), presentation, public speaking, cus

tomer service, and interpersonal skills.

- Ability and flexibility to work some evenings and weekends.

- Demonstrated commitment to promoting excellence and genuine care for stu

dent success.

- Ability to multitask and thrive in a fast-paced environment, adaptable to

changes, and work professionally in independent and team settings.

- Proficiency in Microsoft Office Suite, Excel, PowerPoint, Adobe Acrobat, and

other common software packages.

Preferred Education:

Master’s degree in Higher Education and Student Affairs, Leadership, or related field from an accredited institution by date of appointment.

Preferred Other:

Demonstrated presentation and public speaking skills with adeptness in speaking before large groups or audiences.

How to apply:

For additional information please contact the Search Committee: Lori Pence, LPENCE@BSU.EDU

Required Documents:

1. Resume

2. Cover Letter

What we offer:

At Ball State University, we understand the importance of balancing professional responsibilities with personal well-being. That's why we offer paid 24 vacation days, 12 sick days and 10 holidays a year. Plus, our paid parental leave (6 weeks) is there for life's most significant moments. We offer affordable health and dental insurance, robust long-term disability and life insurance plans, as well a range of retirement benefits to provide financial security to you and your family. These benefits ensure that you can focus on your work and personal growth without worrying about the unexpected.

When you work for us, you are family. And to show our support of your family, we will cover 90 percent of your child's (or children's) undergraduate college tuition at Ball State. We do the same for you. In fact, we'll cover 100 percent of the tuition costs for you to earn you undergraduate degree and 80 percent of your graduate tuition. This offer is good from the very first day you start. It's just one way we do our part to uplift you.

Let's fly together toward a secure and prosperous tomorrow.

Curious about our excellent benefits package?

We have developed a calculator that shows you the value of our core benefits. Select the Total Compensation Calculator - Professional and download the spreadsheet. If you are applying for a 10-month position or one with Burris or Indiana Academy, please select the corresponding calculator.